I haven't received my Payoneer/Hyperwallet/Paylution withdraw request

Payoneer and Hyperwallet/Paylution withdrawal requests are manually processed (by a real human) and can take 3 to 5 busines days to process during normal business hours (Monday-Friday, 8AM-5PM). During weekends this may be delayed up to 72 hours (up to 7 days - until Monday). During US holidays, this may be delayed until the end of the holiday season. This is due, in part, because bank transfers do not process during these time periods (in other words, the bank will not send our funds to these payment processors during these periods). 

Payments are processed in the order queued (first in, first out). If your payment still hasn't processed within 10 business days, please let us know. 

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