The seller I hired is not responding.

If the seller you hired is not responding and has not started the job then we suggest that you cancel the order.

1. To cancel an order first go to your order URL.
2. Select the "Cancel" tab which is located in the top of the reply text box.
3. From there simply enter a reason for the cancellation and click "Submit",

This will begin the cancellation process. Once the cancellation process completes either by the Seller accepting or 48 hours passing the money is returned to your account balance.

If the order is late, please create a new ticket so staff can cancel the order immediately and restrict or ban the seller.