How to cancel a Credit Card subscription/recurring charge

A credit card subscription can be cancelled at any time from within your account. To cancel a credit card based subscription, please follow these steps:

  1. Login to your account
  2. Hover over Buyer in the top menu
  3. Hover over Shopping
  4. Click Subscriptions - you'll now see a list of all your recurring payments.
  5. Click [Cancel] under the subscription ID you wish to cancel.
  6. Your subscription is now cancelled.

The above method works for credit card and Payza based subscriptions. For PayPal subscriptions, please follow this guide

If you have problems canceling your subscription, please feel free to contact us with the order number or subscription ID. 

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