Troubleshooting file and image uploads

If you are having trouble uploading files or images in the order delivery section, try the following steps:

  1. Check your browser settings: Make sure JavaScript and cookies are enabled in your browser.
  2. Retry the upload: Refresh the page and attempt to upload the file again.
  3. Check the file type and size: Ensure the file format is supported and the file is not too large. Common supported formats include JPG, PNG, PDF, and ZIP.
  4. Try a different browser: If the issue continues, switch to a different browser (such as Chrome, Firefox, or Edge) and try again.
  5. Clear your browser cache: Clear your browser's cache and cookies, then reload the page and retry.

If the problem persists after trying these steps, contact support and include the exact error message or a screenshot of the error to help resolve the issue faster.

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