How to remove edit restrictions from your account

What are edit restrictions?

Edit restrictions are account-level limitations that prevent you from creating new services or editing existing ones. They are applied when an account activity violates platform guidelines, such as editing a service that is no longer allowed or creating duplicate listings.

Why was my account restricted?

Common reasons for edit restrictions include:

• Editing a service and changing it to a service that is on the disallowed list
• Creating multiple separate listings for the same service (for example, creating separate services for different quantity tiers instead of using the Extras section)
• Repeated policy violations

How to request removal of edit restrictions

1. Make sure you are logged in with the primary email address associated with your account. Requests submitted from a secondary email may not be processed.
2. Submit a new support ticket explaining your situation and requesting the restriction be removed.
3. In your ticket, include your username and a brief description of the actions that led to the restriction.
4. Wait for a support agent to review your request. Depending on the nature of the restriction, a 30-day waiting period may apply before the restriction can be lifted.

Tips to avoid future restrictions

• Use the Extras section to offer different pricing tiers for the same service instead of creating separate listings.
• Review the list of disallowed services before making edits.
• If the Extras button is not working, clear your browser cache and try again. If the issue persists, contact support before creating a new service listing.

Still need help?

If your restriction has not been removed after the waiting period, or if you believe the restriction was applied in error, contact our support team with your username and ticket history for further review.