How to cancel an order

You may wish to cancel an order between you and the seller. To begin the cancellation process please follow these steps:

  1. First login to your account. 
  2. Access the order URL by hovering over Buyer > Shopping > My Shopping
  3. Click on the order
  4. Scroll down until you see the text area reply box. 
  5. Click the Cancel tab directly above this. 
  6. Next enter a reason for cancellation and then click submit. 

This will start the cancellation process. Once the cancellation process completes either by the Seller accepting or 48 hours passing the money is returned to your account balance. 

See Also:

How to reject a delivered order

How do I get a refund for a cancelled order?

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